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Our conference programmes aim to give delegates the intellectual stimulus and opportunity to plan the next steps for their organisation, departments and careers.

The agendas are pitched at a high level and we endeavour to present new case studies and fresh thinking at each of our events.

We use a variety of session formats, allowing delegates to get under the skin of critical issues they are facing to identify quick fixes to immediate problems and consider longer term strategies.

Here are just a few of the sessions that ran at our previous forums. For forthcoming 2017 agendas please visit the event's website for further details. 

A full list of our event websites can be found here.  

CPD Certified

cpd_certified_rgb.pngAll of our UK forums qualify for CPD credits. All delegate attendees will receive a CPD certificate after the event.

For further information on CPD accreditation please visit : http://www.cpduk.co.uk

Take part in the programme

If you would like to participate in our programmes or recommend any speakers or topics please get in touch with us.
Keynotes
Keynotes
  • Britain and Europe: coalition and rupture

    Michael Portillo, former Conservative Minister

    In our opening keynote, Michael will explain what went wrong with the Coalition’s policy for growth and how economic improvement will remain elusive as long as the euro crisis continues. As Europe seeks to create a political union and is absorbed with its currency, Michael will share his...

     

    Optimising human performance: learn how to operate by

    Dr Steve Peters, Consultant Psychiatrist

    Do you sometimes regret your behaviours and wonder why you appear to sabotage your own plans by being emotional, irrational or impulsive? Do you face some situations with fear and fail to reach you potential? Can feelings of self-doubt, low confidence or destructive emotions consume everyday a...

     

    Cyber security mistakes – four Stories

    Robert Bigman, former CISO for the Central Intelligence Agency
    Robert Bigman recently retired from Central Intelligence Agency (CIA), after serving a thirty year distinguished career.  Recognized as a pioneer in the field of classified information protection, Mr. Bigman developed technical measures and procedures to manage the nation’s most sensit...
     

  • When the future begins: a guide to long-term thinking in turbulent times

    Magnus Lindkvist, trendspotter and futurologist

    In the past few years, we have seen financial chaos, climate change, An Arab spring, Angry Birds, Gangnam Style Dancing and the G7 expand to a G20 and then contract to a G-Zero, a world where nobody is in charge. How do we plan long-term in a changing world? What changes should we pay attentio...

     

    Bringing innovation leadership to your organisation

    General Tom Kolditz, Retired Brigadier General, Crisis Leadership Expert, Director, Leadership Development Program, Yale School of Management

    In this dynamic and engaging presentation you’ll learn how to lead change in your organization - especially if it is tradition-bound and/or extraordinarily resistant to change. Ret. Brigadier General Tom Kolditz will draw on first-hand experience and multiple case studies to present less...

     

    How not to make a catastrophe out of a crisis

    Stephen Carver, Lecturer in Project & Programme Management, Cranfield University School of Management

    The Chinese word for “crisis” is the same as their word for “opportunity”. BP, Costa Concordia, Enron – the list is ever growing of global corporates who failed to properly manage a crisis and paid with their reputation, balance sheet, market share and in some cas...

     

  • Tomorrow's people: how they will shape society & the business world of the future

    Baroness Susan Greenfield CBE

    We live in a world of global networking, instant information and an increasingly blurred boundary between the real and the virtual. This new way of life is unprecedented and is inevitably having an unprecedented effect on each individual human brain. In this keynote address Baroness Greenfield...

     

    Customer value creation: understanding and quantifying value propositions

    D. Keith Pigues, Senior Academic & Admin. Officer & Dean, School of Business, North Carolina Central University

    All too often, companies spend too much time talking about their capabilities, products, and services and not enough time listening to the needs of their customers. Come learn how a focus on your customers’ profitability is the key to your company’s profitability. Customers are wil...

     

    Take it on the chin - how criticism affects your life and business

    AA Gill, writer and critic

    Whether you like it or not, criticism is at the heart of all business. Be it through traditional methods or newer digital channels, everyone has to offer honest criticism and more importantly companies need to listen to it.

    Giving it and taking it are undoubtedly two of the most diffic...

     

  • The future of retail

    Sir Stuart Hampson, Head of Crown Estates and former John Lewis chairman

    Drawing on his extensive experience Sir Stuart is expected to focus on a range of key issues including the impact of  increasing consumer demand for value, quality and fairness; the role of leadership in engaging employees better to achieve their objectives of improving the customer exper...

     

    Beyond the horizon with Monty Halls

    Monty Halls, writer, explorer and television presenter

    In the uncertainties of the modern world, successful individuals and teams must be adaptable and responsive to change. Drawn from over twenty years of observing people all over the world, explorer and TV presenter Monty Halls will explore the dynamics of the team, the individuals within it and...

     

    Human resources as brand architect: when your people are your product

    Orlando D. Ashford, Chief HR and Communications Officer, Marsh & McLennan Companies

    By now, the phrase "our people are an extension of the brand," has become a well-worn cliché in the HR community.  While many companies acknowledge the importance of aligning the "external brand" and the "internal brand", the fact is, marketing functions and ...

     

Seminars and Workshops
Seminars and Workshops
  • The ten principles behind great customer experience

    Matt Watkinson, customer experience expert and author

    Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever. This presentation will (re)introduce you to ten principles you can use to make real world improvements to your customers’ experiences and show that making these improvements do...

     

    Engage for success: update on the latest emerging themes and key enablers of employee engagement

    David MacLeod OBE, Co-Chair, Engage for Success Task Force

    David MacLeod is Co-Chair, with Nita Clarke, of the Engage for Success Task Force. He will update attendees on the work of the E4S movement. He will outline emerging themes, the evidence of the importance of the topic and summarise the four key enablers of engagement:

    1. Creation of a ...

     

    What is it with the CIO role…

    Ian Cox, IT Director, Sony Computer Entertainment Europe

    What is it with the CIO role that even its very existence seems to be regularly questioned?

    There is no other C level role that is discussed as much, whose purpose and longevity is debated and doubted in equal measure. Hardly a week goes by without another piece of research, su...

     

  • Back to basics – Supply chain collaboration

    Professor Richard Wilding OBE, Professor of Supply Chain Strategy, Cranfield School Of Management

    Both Vertical (with suppliers and customers) and Horizontal ( with complementary organisations and even competitors) is critical to enabling supply chain resilience. Issues that need to be considered include:

    • Identifying the appropriate Supply Chain Relationship to have with...
     

    IT innovation and open innovation 2.0

    Prof. Martin Curley, Vice President, Director, Intel Labs Europe, Intel Corp

    This presentation discusses how IT Innovation is fuelling a new paradigm Open Innovation 2.0. The collision of mega trends including  Digitization, the sustainability paradigm and mass collaboration are creating opportunities for widespread shared value creation. Deep ecosystem and societ...

     

  • Perfecting the art of brand differentiation

    Pete Markey, Chief Marketing Officer, RSA Group

    Standing out from the crowd has never been so important. And never has it been so hard. The benefits of having a differentiated brand spread far beyond the relationship with consumers yet most big brands struggle to rise to the challenge. 

    So what is it about your positioning and ...

     

    Saving you money every day - An insight into a major supermarket finance strategy

    Richard Mayfield, Chief Financial Officer, Asda being interviewed by David Smith, Economics Editor, The Sunday Times

    Richard Mayfield joined Asda during the London 2012 Olympics after 10 years in the John Lewis Partnership, five of them as Finance Director of Waitrose. During his career he has also worked for Ernst & Young, LEK, Kingfisher and House of Fraser.
    In this session Richard Mayfield will...

     

    Leading transformational change - a front line, board room and strategic perspective

    Norman Pickavance, Former Group HR and Communications Director at Wm Morrisons

    The world is going through an unprecedented level of disruptive change on many levels which is altering our view of the way large organisations should and should not behave. Tried and trusted methods are no longer providing a competitive edge in this new world.
     
    The session...

     

  • Building the real world social enterprise

    Pal Bhusate, Former Global Head Employee Collaboration and Employee Experience, Vodafone

    In April 2012, Pal Bhusate and her team at Vodafone started their journey to becoming a global online social enterprise. With the ultimate aim of providing a more collaborative communications environment for their 90,000 employees, this new approach breaks down geographical barriers and depart...

     

    Rising to the top - the skills to take you there

    Mark Freebairn, Partner & Head of Financial Management Practice, Odgers Berndtson

    As the everyday demands of an FD's current job continue to increase, as a result of the tightening of the current economic climate, it is not always easy to take the time to plan one's own career.

    Mark Freebairn, one of the most influential executive search professionals in the industr...

     

    Consumer certainty within the e-fulfilment supply chain

    Mark Catley, Head of E-Commerce Development, Norbert Dentressangle Logistics UK

    This session will focus on the consumer and the role Supply Chain plays in successfully meeting crucial ‘Certainty Factors’ through:

    • Defining what ‘Certainty Factors’ are
    • Understanding what consumers want to be certain about, why and how...
     

Professional Development
Professional Development
  • Leadership begins with me

    Paul McGee, The SUMO Guy. Managing Director, PMA International

    In this thought-provoking session Paul McGee will explore the key factors required to get the best from ourselves before we can get the best from others. You will identify the dangers and downsides  of living on auto-pilot as well as exploring the ‘7 days of the wee...

     

    Effective neuroscience in business

    Dr Tara Swart, Executive Performance Coach, Executive Performance

    Learn about neuroscience in business to understand the place of emotions such as fear and trust in the workplace, and how empathy and neuroplasticity can create higher performing organisations.

    Raise your awareness of how learning occurs, how decisions are made and risks are tak...

     

    Right tree, right jungle? Where’s your path leading you?

    Cathy Ferguson, business psychologist, Ferguson Leadership

    As a communication professional you already know the impact of clarity and emotional connection in a message. This balance is equally important in the conversations you have with yourself – your reflections on what do you stand for? What’s really important to you? Are you spending ...

     

  • Storytelling in business

    Mark Quirk, Chief Experience Officer, Reach Remarkable

    Stories are at the heart of social society, yet in business the primary route of connection is through product features and benefits.  This leads to many businesses missing the opportunity to make a real connection with their intended audience. 

    In this session we’ll ex...

     

    Overcoming stupidity in the world around you

    Andy Green, creativity consultant

    The world is getting more stupid. And it’s affecting you and your business. Too often the bureaucrats are ruining your life. The nemesis to ‘stupidity’ is creative flexible thinking. Find out how to manage the five levels of stupidity in your life and what to say next time to...

     


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