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US Business panel reports on happiness


October 2011 | US Business Panel, Report, Happiness

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Headline Findings
  • Over ½ the panel claim to be content in their present position, split 10% very and 49% mostly. 
  • 21% claim not to be happy, the rest saying their contentment is variable.
  • 69% of the panel say their workplace happiness has reduced or remained static over the past year.  31% say it has improved.  In terms of job function the happiness of Logistics professionals has improved the most and Human Resources professionals the least.
  • Unsurprisingly, the current economic situation has left its mark on the panel.  Only 34% say it hasn’t affected their workplace happiness whilst 29% say it remains difficult but they’ve had to learn to adapt.  For 3%, it remains a dark cloud on most days.
  • Figures are similar for organizations as a whole with all but 15% being affected; 14% admitting it remains a difficult time for their organization.
  • The top two areas that give the panel most workplace satisfaction (excluding promotion & a pay rise) are helping the team reach peak performance and helping their organization improve its competitive position.  The panel say they receive little satisfaction from proving a superior wrong or getting rid of a troublesome team member.  Of course they don’t…
  • The top two reasons the panel are likely to experience periods of discontent at work are slow / poor decision-making and actions of colleagues.
  • If the panel are asked to take on extra work (without additional resource or remuneration) the highest proportion are likely to view it favourably, believing it confirms the confidence their superiors have in them.  Only 18% feel they are being taken advantage of, whilst 1% refuse to do it.
  • The two departments to give the panel most grief on a regular basis are IT & Operations.
  • Asked about their families’ happiness the top 2 areas for concern are; the ever increasing cost of living and funding ‘my’ retirement.  

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UK v US work-place happiness comparison


October 2011 | UK Business Panel, US Business Panel, Report, Happiness

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When comparing US research above with last month’s survey in the UK it is remarkable how the mood in the workplace is so similar on both sides of the Atlantic.
 
We pick out some of the relatively few differences:
 
The UK seems more averse to additional work caused by the economic situation.

 25% of respondents in the UK felt they were being taken advantage of, compared with only 18% in the US. Americans seem readier to accept the extra demands that the situation is placing on individuals.
 
The departments viewed as causing most problems were very similar with a couple of important exceptions. In the US, IT is the biggest problem-causer affecting 24% of executives.  In the UK, IT is number 3 and is only cited as causing problems by 14% or people. 
 
The Finance department is the number 2 problem causer in the UK but is only 6th on the list in the US where it appears not to be a big issue. The UK appears to have an issue with Finance departments getting in the way.
 
People’s worries about their families appear very different.
Top concerns in UK are:
  • Children’s debt to fund University
  • Ever-increasing cost of living
  • How their children will get on the property ladder
In the US their top concerns are:
  • Ever-increasing cost of living
  • Funding “my” retirement
Clearly University fees are new in UK and have always existed in the US. Property in the US remains available at much cheaper prices.
 
In the UK supply remains well short of demand and pricing is (where any property is being sold) relatively high.
 
Finally and most worryingly, business confidence in the US is down and is now at the lowest level since we began our surveys in August 2009.

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