The Richmond Retail & eCommerce Directors' Forum

The Belfry Hotel, Sutton Coldfield, United Kingdom

30 April 2025

 

WHY ATTEND?

Richmond forums provide opportunities to connect and engage with your industry community.

The Richmond Retail & eCommerce Directors’ Forum, now in it’s 18th year will play host to 150 senior retailers and 65 retail service providers.

The aim of our event is to put you in touch with your peer group, create lasting business relationships whilst providing high profile industry speakers within our CPD accredited conference programme.

The Richmond Retail & eCommerce Directors’ Forum allows you to make new connections with people face to face, in person, real time. We believe in the power of being present. In a technological era, face to face interaction is still the most effective way of forming collaborative business connections.

Watch a brief overview from our customers about the benefits of attending The Retail & eCommerce Directors' Forum here 

Retail Forum video 

 

You can read all of the main highlights from our 2024 event here 

Download Newsletter  

You can read all of the main highlights from our 2023 event here 

Download Newsletter 

Watch the latest episode of #RetailDisrupted, with Natalie Berg and Sarah Welsh,
CEO of Retail at N Brown Group, on women in retail, here

Why Choose Richmond Events?

28 Years Experience
Over 30 Years Experience
Bespoke Conference Programme
Bespoke Conference Programme
Unique Selection Process
Unique Selection Process
Team of People Ready to Answer Any Queries
Team of people ready to answer any questions 
Driving Industry Discussion
Driving Industry Discussion
CONFERENCE PROGRAMMES

Our conference programmes aim to give attendees the intellectual stimulus and opportunity to plan the next steps for their organisation, departments and careers.

The agendas are pitched at a high level and we endeavour to present new case studies and fresh thinking at each of our forums. By using a variety of session formats, we allow attendees to address the critical issues they currently face and identify quick fixes to immediate problems and consider longer term strategies.


 
Conference Text

Previous Speakers

Simon French
Simon French
Chief Economist, Panmure Gordon
Jeremy Schwarz
Jeremy Schwarz
Previous CEO of The Body Shop and Pandora, and Managing Director of L’Oreal
Nigel Oddy 2
Nigel Oddy
CEO, American Golf
Sarah Welsh 2
Sarah Welsh
CEO Retail, N Brown Group
Daniel Rowles 2
Daniel Rowles
Programme Director, Imperial College
 

CPD CREDITED

All of our UK forums qualify for CPD credits. All delegate attendees will receive a CPD certificate after the event. Click here for further information on CPD accreditation
CPDMember.jpg
 

Who Attends

 

WHO ATTENDS?

Each of our attendees has a customized itinerary of business meetings, mealtime meetings, conference sessions and free time. Our unique appointment system allows participants to make the very best of their time by allowing delegates and suppliers to pre-select who they would like to meet. Our appointment system matches delegate and supplier selections in priority order to produce a personalized itinerary tailored to their individual requirements.


DELEGATES A Richmond delegate is a senior decision maker or influencer usually in charge of buying decisions who is normally invited to our events free of charge.
SUPPLIERS Companies offering a range of products and services to address the needs of delegates' future projects. New business generation is the cornerstone of the supplier element at all Richmond Forums.
SPEAKERS Experts in their fields who address key issues, stimulate discussion and debate and provide insight into practical solutions.

Very valuable day, meeting some great companies with new initiatives which could very much be of use as bolt ons to our recent transformation. Interesting discussions and working groups with good participation. Great day that added value for me!
— Head of Digital Product, Delivery and Transformation – Clarks
Well organised and good meetings lined up with relevant prospects looking for solutions we were able to provide.
— Company Owner – Swanky Agency


Confirmed Suppliers


Akeneo
ESW
InRiver
Inurface
KPS
NearST
ILG
Pro Insight
Dotdigital
Bazaarvoice
OpenText
RevLifter
Salesupply
Slip
Unipart
Direct Link
Scurri
Webloyalty
WLG Gowling
Dream Agility
Europa Warehouse
Remarkable
GFS
Click Consult
Zopa
Sitoo
Commercetools
Queryclick
TPP Retail
Wincanton
Coople

A sample of previous delegates

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Meet The Team

 

Meet the faces behind the forum


Emma Doniger

Neil Tait

Ellie Crawford

Anna Pelka

The Venue

 

The Belfry Hotel

As England's leading resort, The Belfry offers formal dining, relaxing spa treatments and unparalleled golf facilities.
Details

Address

Lichfield Rd, Wishaw
Sutton Coldfield
B76 9PR
United Kingdom

0844 980 0600