WHY ATTEND?
Our goal is simple: to help you build valuable relationships with your peers, stay informed, and leave with actionable ideas that support the long-term growth of your brand, your teams and your business.
The Richmond Retail & eCommerce Directors’ Forum is one of the UK’s leading retail events, uniting 150 senior retail and ecommerce leaders with 50 innovative solution providers for one day and one night of insight, collaboration and high-level networking opportunities.
Now in its 19th year, the Forum is recognised as one of the best retail and ecommerce events in the UK, offering a unique environment where Retail Directors, eCommerce Directors, Customer Experience leaders, Digital Transformation specialists, and Omnichannel experts can connect, share strategies, and explore the future of online and in-store commerce.
Across inspirational keynotes, practical case studies and interactive discussions, the event provides the space to discuss sector challenges, examine new technologies, evaluate consumer trends, and gain the insight needed to drive organisational success.
Watch a brief overview from our customers about the benefits of attending The Retail & eCommerce Directors' Forum here
You can read all of the main highlights from our 2024 event here
You can read all of the main highlights from our 2023 event here
Watch the latest episode of #Retail Disrupted, with our conference chair, Natalie Berg and Martin George, former Customer Experience Director, Waitrose & Partners and Jessica Cole, former Customer Strategy Senior Director, Asda as they talk about the evolving role of marketing within retail and why its more important then ever to put your customers at the heart of business decision-making.
