Richmond Events

WHY ATTEND?

Richmond forums provide opportunities to connect and engage with your industry community.

The Richmond Retail & eCommerce Directors’ Forum, now in it’s 19th year will play host to 150 senior retailers and 65 retail service providers.

The aim of our event is to put you in touch with your peer group, create lasting business relationships whilst providing high profile industry speakers within our CPD accredited conference programme.

The Richmond Retail & eCommerce Directors’ Forum allows you to make new connections with people face to face, in person, real time. We believe in the power of being present. In a technological era, face to face interaction is still the most effective way of forming collaborative business connections.

Watch a brief overview from our customers about the benefits of attending The Retail & eCommerce Directors' Forum here

You can read all of the main highlights from our 2024 event here

You can read all of the main highlights from our 2023 event here

Watch the latest episode of #Retail Disrupted, with our conference chair, Natalie Berg and Martin George, former Customer Experience Director, Waitrose & Partners and Jessica Cole, former Customer Strategy Senior Director, Asda as they talk about the evolving role of marketing within retail and why its more important then ever to put your customers at the heart of business decision-making.

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Why Choose Richmond Events?

Over 30 Years Experience

Bespoke Conference Programme

Unique Selection Process

Team of People Ready to Answer Any Queries

Team of people ready to answer any questions

Driving Industry Discussion

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CONFERENCE PROGRAMMES

Our conference programmes aim to give attendees the intellectual stimulus and opportunity to plan the next steps for their organisation, departments and careers.

The agendas are pitched at a high level and we endeavour to present new case studies and fresh thinking at each of our forums. By using a variety of session formats, we allow attendees to address the critical issues they currently face and identify quick fixes to immediate problems and consider longer term strategies.

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Previous Speakers

Dame Sharon White
Former Chair, The John Lewis Partnership

Daniel Rowles
Programme Director, Imperial College

George Robinson
Managing Director, SoSweet

Hash Ladha
Former CEO, Jigsaw

Jeremy Schwarz
Previous CEO of The Body Shop and Pandora, and Managing Director of L’Oreal

Kirsty Keoghan
GM Global Fashion, UK, eBay

Natalie Berg
Retail Analyst & Conference Chair

Nigel Oddy
CEO, American Golf

Sarah Welsh
CEO Retail, N Brown Group

Simon French
Managing Director, Chief Economist, Panmure Liberum

CPD CREDITED

All of our UK forums qualify for CPD credits. All delegate attendees will receive a CPD certificate after the event. Click here for further information on CPD accreditation

WHO ATTENDS?

Each of our attendees has a customized itinerary of business meetings, mealtime meetings, conference sessions and free time. Our unique appointment system allows participants to make the very best of their time by allowing delegates and suppliers to pre-select who they would like to meet. Our appointment system matches delegate and supplier selections in priority order to produce a personalized itinerary tailored to their individual requirements.

DELEGATES A Richmond delegate is a senior decision maker or influencer usually in charge of buying decisions who is normally invited to our events free of charge.
SUPPLIERS Companies offering a range of products and services to address the needs of delegates' future projects. New business generation is the cornerstone of the supplier element at all Richmond Forums.
SPEAKERS Experts in their fields who address key issues, stimulate discussion and debate and provide insight into practical solutions.

“ A well curated and engaging day, filled with a rich variety of experiences, from insightful sessions led by prominent figures in the retail sector to valuable interactions with technology providers, suppliers, and like-minded professionals. It was a powerful opportunity to connect, share knowledge, and collectively prepare for the evolving future of our industry.

— eCommerce Director - A Bell