The Richmond Retail & eCommerce Directors' Forum

The Belfry Hotel, Sutton Coldfield, United Kingdom

18 April 2024

WHY ATTEND?

Richmond forums provide opportunities to connect and engage with your industry community.

The Richmond Retail & eCommerce Directors’ Forum, now in it’s 16th year will play host to 150 senior retailers and 65 retail service providers.

The aim of our event is to put you in touch with your peer group, create lasting business relationships whilst providing high profile industry speakers within our CPD accredited conference programme.

The Richmond Retail & eCommerce Directors’ Forum allows you to make new connections with people face to face, in person, real time. We believe in the power of being present. In a technological era, face to face interaction is still the most effective way of forming collaborative business connections.

You can read all of the main highlights from our 2023 event here

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Why Choose Richmond Events?

Over 28 Years Experience

Bespoke Conference Programme

Unique Selection Process

Team of People Ready to Answer Any Queries

Team of people ready to answer any questions

Driving Industry Discussion

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Conference

CONFERENCE PROGRAMMES

Our conference programmes aim to give attendees the intellectual stimulus and opportunity to plan the next steps for their organisation, departments and careers.

The agendas are pitched at a high level and we endeavour to present new case studies and fresh thinking at each of our forums. By using a variety of session formats, we allow attendees to address the critical issues they currently face and identify quick fixes to immediate problems and consider longer term strategies.

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Confirmed Speakers

Jeremy Schwarz.
Previous CEO of The Body Shop and Pandora, and Managing Director of L’Oreal.

Jan Marchant
Managing Director, Home and Clothing at Tesco

Sarah Welsh.
CEO Retail, N Brown Group

Daniel Rowles
Programme Director, Imperial College

Simon French
Chief Economist, Panmure Gordon

Manuela Pifani
CX specialist and previous Senior Director of Customer Experience & Insights, Asda

Nigel Oddy
CEO, American Golf

Dr Parves Khan
CEO, ESOMAR

Jordan Bourse
Client Partner - eCommerce, TikTok

Natalie Berg
Retail Analyst & Founder, NBK Retail

Ardal O’Hanlon
Comedian and actor

Previous Speakers Include

Simon Arora - Former CEO B&M Retail

Richard Price, Managing Director Marks & Spencers

Steve Murrells, former CEO, The Co-operative Group

Helen Dickinson, CEO, The BRC

Tim Steiner, CEO, Ocado

Peter Cowgill, former Executive Chairman, The JD Group

Lord Mark Price

Mary Portas

Mike Coupe, former CEO, J Sainsbury’s

CPD CREDITED

All of our UK forums qualify for CPD credits. All delegate attendees will receive a CPD certificate after the event. Click here for further information on CPD accreditation

Who Attends

WHO ATTENDS?

Each of our attendees has a bespoke itinerary of business meetings, mealtime meetings, conference sessions and free time. Our unique appointment system allows participants to make the very best of their time by allowing delegates and suppliers to pre-select who they would like to meet. Our appointment system matches delegate and supplier selections in priority order to produce a personalised itinerary tailored to their individual requirements.

DELEGATES A Richmond delegate is a senior decision maker or influencer usually in charge of buying decisions who is normally invited to our events free of charge.
SUPPLIERS Companies offering a range of products and services to address the needs of delegates' future projects. New business generation is the cornerstone of the supplier element at all Richmond Forums.
SPEAKERS Experts in their fields who address key issues, stimulate discussion and debate and provide insight into practical solutions.

“ 'A fantastic conference. Interesting, engaging, and thought-provoking with a great mix of presentations, workshops, supplier meetings & networking. I love this event!'

— Managing Director, MIMI HOLLIDAY